23 November 2008
F * R * U * S * T * R * A * T * I * O * N
If you are long-time reader of my blog, then you probably remember THIS POST.
My last PC was a Hewlett-Packard (HP), and it lasted for approximately 3 years. Well, my less-than-1-year-old HP computer crashed YESTERDAY.
The final diagnosis last year was: DEFECTIVE HARDRIVE
Guess what the diagnosis was THIS time?
C'mon, you know you know it...
Yes, DEFECTIVE HARDRIVE.
For the second time in ELEVEN MONTHS, an HP computer has wiped out my files.
Last time, Geek Squad was not able to recover ANYTHING; I am praying -- PLEADING -- that they will have better luck this time.
I have the really important stuff backed up this time, but there are still hundreds of pictures and other files that will be lost forever if the extraction is unsuccessful.
But the really frustrating part is this: If I end up getting another computer (which I surely will), what kind of computer should I get? I would LOVE to get a Mac this time around, but that will cost double the value of the now-defunct HP.
And WHAT is going on with HP???
Really, they used to be so reliable!
There was a man at the Geek Squad counter just in front of me. He was there with his HP laptop (& it looked VERY expensive!!); he told me it's the 4th time he's had to bring it in, in the 10 months that he has owned it!
Then, as I was leaving, a woman came in to pick up her HP laptop (also very nice & new-looking); the Geek Squad guy had to tell her that her hard drive had crashed & they were not able to recover ANY of her files!
Something is up here.
This cannot be just a coincidence!
Is HP outsourcing to China, by any chance?
And does anyone know if there is a class-action lawsuit against HP currently in the works?
I might want to testify for them!
Seriously though; please say a quick prayer for this situation.
I need to get my computer (and my files!) back so I can finish my book!